In the current Covid-19 situation, Carlisle Eden Mind is very keen to maintain the best possible service to all our clients and partners. We also need to ensure the health and wellbeing of all service users, our staff and volunteers.

All staff who are providing services to clients will continue to do so from their home bases using telephone, email and other forms of contact. If you need to get in touch with us then please use our normal office numbers 01228 543354 or for Connect 01228 370633. You can leave a voicemail message. We are monitoring the voicemail very regularly but there may be a delay before we respond so please bear with us. We will return your call. In addition, you can email us via

Please note that for mental health support, information and guidance our Mindline service continues to operate as normal.

Mindline is open seven days a week.

Call 0300 561 0000

12 noon to 11pm Mon – Fri
5pm to 11pm Sat – Sun and Bank Holidays

Text ‘Mind’ to 81066
Text ‘Mind’ followed by your question

For Webchat or to email us visit

Our Charity Shops in Penrith and Appleby are currently closed. In line with government guidelines, we want to protect the safety and wellbeing of our volunteers, staff and the general public.  

A number of our other services have been affected by the current situation. We have suspended training delivery and are currently not recruiting any new volunteers.

Regular updates of the position will be posted on social media and our website as and when the situation may change or guidance is updated.

In addition, if you have questions about any of this please contact us at

The current Coronavirus, Covid-19 outbreak can be scary and unsettling for many of us. It’s important at this time to listen to Government advice, look after your physical health but also to look after your mental health.

Coronavirus and your mental health

Many people are unsure about how this will affect their lives and what will happen next which can increase the feeling of anxiety and depression. You can take some measures to help look after your mental wellbeing:

Make sure you have enough medication if you need to self-isolate or a way to access medication if required

Speak to friends, family or people who you are working with and create a care plan if you don’t already have one. Talk through any worries you have with others to give you some comfort.

Try to keep a healthy diet and keep essentials stocked up, think about how you can have food delivered by others if you need to

Can you reschedule your planned appointment, or can they be taken via phone or digitally?

Create a routine to follow, if you are working from home clearly define work and personal time.

Exercise – You can use your garden, yard, walk up and down stairs or take a walk outdoors for some fresh air but try to stay away from others 

Keep your mind busy – Can you learn a new skill, have a clear out or do some crossword puzzles?

Sleep – try to keep your sleep routine as close to your normal routine as possible

Mind has put together a fantastic guide of how to look after your Mental Health during the Coronavirus outbreak:

Local government information is available here:

Mental Health Information and support from the NHS:

You can also visit the following government and NHS sites to get more up to date information and guidance.