Mental Health Support in Cumbria – Mindline Cumbria, Confidential & Inclusive Support for All
MindLine Cumbria is a confidential mental health support service for anyone in Cumbria who needs a listening ear, practical support, or guidance. Our trained support workers provide a safe, non-judgmental space where you can talk openly about your thoughts and feelings.
Whether you’re feeling overwhelmed, anxious, or struggling with your mental well-being, we are here to help. We welcome people from all backgrounds, including the LGBTQ+ community, neurodivergent individuals, people from ethnic minorities, and those facing unique challenges. If you’re supporting a friend, family member, or colleague, we can also offer guidance and reassurance.
You are not alone – reach out to MindLine Cumbria for compassionate and understanding support.
Access Support
Mindline Cumbria is available Monday to Friday from 12 noon to 11pm and on weekends Sat/Sun from 5pm to 11pm
Call: 0300 561 0000
Text “Mind” and your question to 81066
Email: info@mindlinecumbria.org
or access webchat at the bottom of this page (if we are currently offline you can leave a message and a member of the team will come back to you ASAP in our normal opening times)
The Support We Offer includes:
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- Confidential Support – A safe space to talk openly about your feelings.
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- Active Listening – Support workers who listen with empathy, without judgment.
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- Practical Guidance – Guidance on coping strategies, self-care, and well-being.
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- Information and Resources – Access to information about mental health conditions and available support.
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- Crisis Support – Help during times of emotional distress.
Sometimes a little more knowledge and understanding can go a long way in helping you look after yourself or a person you care about.
How Our Service Works
There are times when we may feel overwhelmed, unsafe, stressed, or lonely and need to talk to someone outside of our family or friends. Our support line is a safe and confidential service, delivered by trained support staff who are here to listen with empathy, respect, and acceptance.
When you call, we will provide you with a safe space to talk and offer support tailored to your needs. There is no time limit on calls, so you will never feel rushed. While we are a confidential service, there may be times when we need to share information to ensure your safety. If this happens, we will always discuss it with you first and explain any concerns or actions we may need to take.
We Can Help With:
- Emotional Support – Listening and offering reassurance when you need it.
- Mental Health Information – Helping you understand your options.
- Signposting – Connecting you to the right support services.
- Exploring Your Options – Helping you make informed choices.
- Coping strategies – looking at ways you can help yourself feel better
We Also Offer Support With:
- Domestic abuse issues
- Self-harm
- Suicidal thoughts
- General mental health concerns
- LGBTQ+ specific concerns
- Trauma
Who Do We Support?
We support anyone in our community who is facing mental health struggles or anyone who may be supporting someone who is having difficulties with their mental wellbeing.
Our mental health support service Mindline Cumbria is available to anyone in Cumbria who needs support with their mental health and wellbeing. No matter who you are or what you’re going through, CE Mind is here to listen and help. You are not alone.
Support for Neurodivergent Individuals
We recognise that neurodivergent people, including those who are autistic, have ADHD, or experience sensory sensitivities, may have different communication needs. Our support workers are trained to provide a calm, understanding, and flexible approach, whether that means giving extra processing time, adjusting communication styles, or offering alternative ways to access support. If you have specific preferences, please let us know, and we will do our best to accommodate you.
Our service is available to anyone in Cumbria who needs support.
If you need support, we’re here to listen. Contact us for confidential and compassionate mental health support.
Call us: 0300 561 000
Text: “Mind” to 81066
Email us: info@mindlinecumbria.org
Webchat: at the bottom of this page
Mindline Cumbria is available:
Mon-Fri 12 noon to 11pm and Sat-Sun 5pm to 11pm
Our support line is available to anyone in Cumbria who needs someone to talk to. Whether you’re seeking help for yourself or supporting someone else, you don’t have to go through it alone. Reach out today.
Support for the LGBTQ+ Community
We warmly welcome members of the LGBTQ+ community to access our support. We understand that LGBTQ+ individuals may face unique challenges, including discrimination, identity-related stress, or difficulties accessing inclusive mental health care. Our trained support workers offer a safe, affirming, and non-judgmental space where you can talk openly about your experiences.
Whether you need emotional support, guidance on mental health concerns, or help navigating specific challenges, we are here to listen and support you in a way that respects your identity and needs. If you have particular preferences around how you’d like to receive support, please let us know, and we will do our best to accommodate you.
You are not alone – we are here for you
Support for Everyone in Our Community
Our service is open to everyone, regardless of background, identity, or circumstances. We recognise that different communities face unique challenges, and we are here to offer support in a way that respects your individual needs.
We welcome and support everyone in our community including those who may have more unique challenges:
- LGBTQ+ community – Providing an inclusive, affirming space to talk about identity, discrimination, and mental well-being.
- Neurodivergent individuals – Offering flexible, understanding support tailored to different communication styles and needs.
- Ethnic minority communities – Providing culturally sensitive support and understanding.
- Rural and farming communities – Acknowledging the isolation, financial pressures, and mental health challenges faced in remote areas.
- Professionals – Offering a confidential space to talk about work-related stress, burnout, or personal struggles.
- Carers – Supporting those who care for loved ones, ensuring they receive the help they need too.
- People experiencing homelessness – Assisting with emotional support and signposting to essential services.
- Anyone facing barriers to mental health support – No matter your situation, we are here to listen.
If you need someone to talk to, reach out to us. You are always welcome, and you will always be heard.
