Whether you’re concerned about yourself or a loved one. Having access to reliable sources of information, resources and support are vital. Below we have listed just some organisations that can offer expert advice and guidance. The list is by no means exhaustive and if you feel a resource should be added or amended, please get in touch.
Local resources
Cumbria County Council – Public Health
Mental health information and resources in Cumbria
Local Adult social Care
First Step is part of Cumbria Partnership NHS Foundation Trust.
They provide free, talking therapies to adults in Cumbria.
Website: www.cumbriapartnership.nhs.uk/our-services/mental-health/our-mental-health-services/first-step
Your local pharmacist can also give you expert and confidential advice and treatment without an appointment.
Website: www.nhs.uk/Service-Search/Pharmacy/LocationSearch/10
Citizen advice
Carlisle and Eden provide free, confidential, impartial and independent advice. They offer information on rights and responsibilities to the people of both Carlisle and Eden districts.
For Money Advice, Macmillan Benefits Advice, Foodbank enquiries and Reception, please call:
03300 563 037
For all other advice please call:
03444 111 444
Cumbria Law Centre is a community organisation offering free legal advice and representation to people who live or work in the county.
They prioritise those on the lowest incomes and focus on civil, social welfare law in Housing, Debt, Employment and Welfare Benefit matters.
Contact us on 01228 515129
Connect
Works with anyone who is experiencing crisis, poverty or hardship and is worried about their mental health and wellbeing.
They help to provide a holistic service to people to help meet their needs and develop a support plan alongside other agencies if necessary.
MindLine Cumbria
Offers guidance, support and signposting via telephone, text or webchat.
Mon to Fri 12.00pm – 11.00pm
Sat, Sun and bank holidays 5.00pm – 11.00pm
Telephone 0300 561 0000
Text ‘Mind’ and your question to 81066
Webchat visit: www.mindlinecumbria.org
National Resources
Anxiety UK (was National Phobic Society)
Anxiety UK works to relieve and support those living with anxiety and anxiety-based depression. They provide information, support and understanding via an extensive range of services.
Helpline opening times:
Monday to Friday 9:30 am –17:30 pm
Telephone: 08444 775 774 / 07537 416905 (SMS Service)
Email: info@anxietyuk.org.uk
Website: www.anxietyuk.org.uk
Beat
The UK’s leading eating disorder charity. They provide information and support through Helplines which people can call, text or email. Online support including information, message boards and online support groups, Helpfinder and an online directory of support services.
Adult Helpline: 0345 634 1414 or email help@b-eat.co.uk
Youthline: 0345 634 7650 or email fyp@b-eat.co.uk
Email: help@b-eat.co.uk (Adult) / fyp@b-eat.co.uk (Youth)
Website: www.b-eat.co.uk
Bipolar UK
Offers information, support groups, online support groups, and a telephone/email helpline for those affected by Bipolar.
There are support groups running in Penrith, Whitehaven, and Carlisle. Details can be found using the search tool on the Bipolar UK website.
Telephone: 0845 4349913
Email: info@bipolaruk.org
Website: www.bipolaruk.org
National Mind
Mind Infoline: 0300 123 3393
Email: info@mind.org.uk
Text: 86463
Post: Mind Infoline, PO Box 75225, London, E15 9FS
CALM
C.A.L.M offers confidential, anonymous and free support, information and signposting to men anywhere in the UK, who are struggling with their mental health. Calls and webchats are taken by trained and skilled helpline workers who will listen empathetically, inform appropriately and signpost accurately with the aim to improve the mental well-being of the caller.
Helpline open from 5 pm-midnight.
Telephone: 0800 58 58 58
Website: www.thecalmzone.net
Childline UK
Confidential free telephone counselling service for children about any issue, open 24 hours a day.
Telephone: 0800 1111
Website: www.childline.org.uk
Family Lives
A service that helps parents to deal with the changes that are a constant part of family life.
Their helpline service is open:
9 am – 9 pm, Monday to Friday
10 am – 3 pm Saturday and Sunday
Telephone: 0808 800 2222
Website: www.familylives.org.uk
HOPELineUK
A confidential support and advice service for:
- Young people under the age of 35 who may be having thoughts of suicide
- Anyone concerned a young person may be having thoughts of suicide.
Telephone: 0800 068 4141
Email: admin@papyrus-uk.org
Website: www.papyrus-uk.org/help-advice/about-hopelineuk
Mind
Mind is the National Mental Health charity. They provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.
Email: contact@mind.org.uk
Website: www.mind.org.uk/information-support
24-hour confidential support for people who are experiencing feelings of distress or despair. This includes those who are having suicidal thoughts and feelings.
Telephone: 116 123 (Freephone)
Email: jo@samaritans.org
Website: http://www.samaritans.org
Self Injury Support
Offers emotional support, listening and signposting to women of any age and are affected by self-injury. Callers from Wales can access any services. Self Injury Support is a national charity that offers support to women and girls, with a particular focus on self-injury, (often called self-harm). They also provide information resources and training.
Telephone: 0808 800 8088 / 011 7927 9600
Email: info@selfinjurysupport.org.uk
Website: www.selfinjurysupport.org.uk
Mental Health Helplines from the NHS
www.nhs.uk/conditions/stress-anxiety-depression/mental-health-helplines/
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