You In Mind – One-to-One Mental Health Support in Carlisle & Eden
How We Support You
During times of emotional distress or crisis, it’s easy to feel alone with anxiety, panic, frustration, or depression. Our service is designed to offer a non-medical, non-judgmental alternative where you can work through these feelings in a supportive environment. A trained support worker will listen, guide, and help you find short-term solutions while equipping you with tools to manage future challenges.
Our Approach
We believe in empowerment, connection, and emotional well-being. By engaging in one-to-one support, you can:
Feel heard and understood without fear of judgment
Learn alternative ways to cope with stress and emotional distress
Build confidence and resilience in facing life’s challenges
Reduce the need for external intervention by strengthening self-care strategies
We take a person centred approach to all our support.
If you’re in Carlisle or Eden and need someone to talk to, we’re here for you. You don’t have to go through this alone—reach out today and take the first step toward feeling better.
This video provides an overview of our You In Mind service and was thoughtfully created by one of our talented media volunteers, Drew Campbell.
You In Mind is a free and confidential mental health support service for anyone living in Carlisle and Eden Valley.
Anyone who needs our support will be offered a safe, calm environment to meet with a You in Mind support worker in a one-to-one, face-to-face session/s. People visiting us will have time to talk through what is going on for them in one of our comfortable, confidential safe spaces. You In Mind is available from Monday to Friday during normal office hours. Appointments are required.
How to Make a Referral
If you or someone you know could benefit from our support, you can refer yourself or someone else by downloading and completing our referral form. Once completed, please send it to youinmind@cemind.org or call us at 01228 370633 for more information.
What to expect at your appointment?
Warm Welcome: When you arrive, someone friendly will greet you and show you to a comfy, quiet space where you can chat. It’s a safe place to talk freely, without anyone judging you.
Listening Ears: We’ll take all the time you need to listen to your thoughts and feelings. It’s okay to share anything that’s on your mind!
Exploring Feelings: We can talk about what’s been happening and what’s making you feel worried or down.
Explore Solutions: Together, we can explore different ways to try to help you feel better! We might even create a plan to reach your goals.
Signposting: To other services and support
Coming Back Again: You’re always welcome to come back and see us as many times as you need!
Rural Outreach & Support – Living in Eden? We’ve Got You!
If you live in Eden, you can still access our support! We understand that living in a rural area can sometimes make it harder to find help, which is why we actively reach out to communities across the Eden Valley to ensure support is available for everyone, no matter where you are in our community.
We can arrange a comfortable, private location near you to meet with a trained support worker, or if you’re able to travel, you’re always welcome to visit our Carlisle location. If getting to us is difficult, we’re happy to discuss alternative ways to connect and ensure you receive the support you need.
To arrange an in-person appointment, email us at youinmind@cemind.org or call 01228 370633. We’re here to help, no matter where you are. You In Mind is available from Monday to Friday during normal office hours. Appointments are required.
What We Can Help With
At You In Mind, we provide support for a wide range of mental health challenges. Whether you’re facing a crisis or just need someone to talk to, we’re here to listen and help.
Anxiety & Stress – Support in managing overwhelming thoughts, panic, and daily stressors.
Depression & Low Mood – Helping you navigate feelings of sadness, hopelessness, or emotional exhaustion.
Crisis Support – A safe space to talk when you’re feeling overwhelmed or struggling to cope.
Loneliness & Isolation – Encouraging connection and emotional support for those feeling alone.
Confidence & Self-Esteem – Helping build resilience and a more positive self-image.
Anger & Frustration – Guidance on managing emotions in a healthy and constructive way.
Loss & Bereavement – Support for those grieving or coping with a significant life change.
Coping Strategies – Exploring alternative ways to handle difficult emotions and situations.
Rural Support & Outreach – Ensuring those in isolated areas have access to help.
Empowerment & Well-being – Encouraging personal growth and positive mental health habits.
If you’re struggling, you don’t have to go through it alone. Get in touch today – we’re here to help.
Supporting You from Our Lighthouse Service
If you’re coming to You In Mind through our Lighthouse Service, we’re here to continue the support you’ve already started. Our goal is to help you build coping strategies, explore different support options, and find the tools that work best for you. We believe that you should be in charge of your own mental health journey, and we’re here to empower you with the skills, confidence, and resources to navigate life’s challenges.
Whether you’re learning to manage stress, emotional overwhelm, or working through other life difficulties, we’ll walk with you every step of the way, helping you discover new ways to cope and encouraging healthy, sustainable outcomes.
Need Extra Support?
Sometimes, we might suggest other services that could support you further. We also offer a coaching program called “Coaching in Mind.” This program helps you work towards goals and learn new ways to manage things.
Coaching In Mind supports people who want to work towards a goal or an outcome. Sometimes we may feel stuck with a pattern of behaviours. One of our coaches will help you to look at things from a different perspective. They’ll support you to learn new ways of doing things and develop strategies to assist you cope. Coaching is not a doing for process but a doing with, your coach will guide and support you in the process.
People working with a coach will be offered a set amount of weekly sessions so that we can really focus on outcomes and goals. Coaching In Mind is accessed via referral from one of our other services when they feel this may be of benefit to you.
Who We Support
Our service is open to everyone in our community, regardless of background, identity, or circumstances. We understand that different communities face unique challenges, and we are committed to providing inclusive, respectful, and tailored support to meet your individual needs.
We welcome and support:
LGBTQIA+ community – A safe, affirming space to talk about identity, discrimination, and mental well-being.
Neurodivergent individuals – Flexible, understanding support designed to accommodate different communication styles and needs.
Ethnic minority communities – Culturally sensitive support that values diverse experiences and perspectives.
Rural and farming communities – Addressing isolation, financial pressures, and the mental health challenges of remote living.
Professionals – A confidential space to discuss work-related stress, burnout, and personal struggles.
Carers – Support for those caring for loved ones, ensuring they receive the help they need too.
People affected by domestic abuse – A safe, non-judgmental space to process emotions and explore support options.
Offenders or those with a history of offending – Helping individuals rebuild confidence and mental well-being.
People experiencing homelessness – Emotional support and guidance to access essential services.
Anyone facing barriers to mental health support – No matter your situation, we are here to listen.
If you need someone to talk to, don’t hesitate to reach out. You are always welcome, and you will always be heard.
Breathing Space - Support And Wellbeing Groups
What is Breathing Space?
Breathing Space is a free, informal group designed to help reduce loneliness, isolation, anxiety, and overwhelm. Life can be challenging, and it’s easy to feel alone—but you don’t have to go through it by yourself. This group offers a welcoming, supportive environment where you can connect with others, share experiences, and build friendships within your community.
Joining Breathing Space can help you:
Feel less isolated by meeting people who understand what you’re going through
Build confidence in social settings in a relaxed, judgment-free space
Gain support from both peers and our You In Mind team
Explore new ways to manage emotions and improve well-being
Our You In Mind team is always on hand to support you. If attending feels daunting, we can meet you outside and help you take that first step through the door. We also offer one-to-one support, ensuring you get the guidance you need.
Carlisle: Every Friday for You In Mind service users
Penrith & Appleby: Regular drop-in sessions
For the latest dates, check our events calendar. You are not alone—Breathing Space is here to support you.
Breathing Space Dates
How to Find Us
Address: 1 Victoria Place, Carlisle, CA1 1EJ
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Getting Here
We are located in the heart of Carlisle, easily accessible by foot, bus, or car. Whether you’re coming from the city center or surrounding areas, we are just a short distance away. (we have a sign outside our building)
When You Arrive
- Once you arrive at the building, press the Appointments button on the intercom at the entrance.
- A friendly team member will answer the intercom and meet you in the foyer to guide you through the next steps.
We want to make your visit as smooth and comfortable as possible. If you need any assistance or have questions before you arrive, feel free to get in touch! We look forward to meeting you.
Get Directions
Referral Routes
Self Referral
To make a self referral please fill in the following form or ring 01228-370633.
You can also, download and complete a referral form and then send it to youinmind@cemind.org
Organisational Referral
If you wish to refer a client to You In Mind please complete the following:
Download and complete a referral form and then send it to youinmind@cemind.org
Call: 01228-370633 for assistance
This service is funded by
