Privacy Policy

This site is controlled and operated by Carlisle Eden Mind (referred to in this Privacy Policy as “CEMind“, “we”, “us” “our” or “”. This Privacy Policy (“Policy”) explains what personally identifiable information is collected and recorded about you during your visit to this site and what we do with that information. This Policy is incorporated into and forms part of the terms and conditions which apply to your use of the site. Please read this Policy carefully before submitting any information.

Your consent

By accessing, browsing or otherwise using this site, you agree and consent to the collection, use and disclosure of your personal information as outlined in this policy. Personal information is any information which identifies you including, for example, your name, email address, contact details etc.

Active information collection

Carlisle Eden Mind collects personal information that you voluntarily provide via the site. For example, when using the Enquiry Form we may ask you to provide your name, address, telephone numbers and email address. This is not an exhaustive list and we may ask for additional information as relevant from time to time.

Passive Information Collection

As you navigate through the site, certain information may be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as:

  • Internet Protocol (IP) addresses and web logs
  • Cookies

Internet Protocol (IP) Addresses and Web Logs

An IP address is assigned to your computer each time that you access the Internet. This enables your computer to send and receive data. Generally, every time you connect to the Internet, your IP address changes. However, in some circumstances (i.e. with some broadband connections) your IP address is fixed. A fixed IP address can be associated with your particular computer and may, therefore, amount to your personal information.

Web log information is non-personal information that is collected by the computer that hosts the site each time you visit. Examples of the type of information that can be collected using your IP address and/or web log information include details of the date and time that you visited the site and the type of Internet browser and computer operating system that you used. We, or our authorised agents, use your IP address and/or web log information to collect and report aggregate information on how the site is being used and ways in which the site can be improved.


Please see our Cookie Policy below.

Use of your information

We may use your personal information:

  • to respond to your questions or requests for additional information
  • to provide you with information that you have specifically requested or that we have asked if you would like to receive
  • for internal analysis so that we can better understand how we can improve our site, products and services

In addition we may use your information to inform you from time to time of other products and/or services we offer which we consider may be of interest to you. If you do not want to receive information in this way then you should leave the relevant checkbox (“Keep in Touch” on the Feedback and contact form) unchecked when we ask for your consent to do this. You may otherwise email us at any time at enquiries@cemind,org to indicate that you do not want to receive information in this way from us.

Sharing your information

We may use third parties to perform functions on our behalf in relation to the site and the purposes set out in this policy (for example, website hosting). Such third parties may be provided with access to your personal information if needed to perform their specific functions, but may not use such information for any other purpose.

It is possible that Carlisle Eden Mind could merge with or be acquired by another business or that the operation of the site will be transferred or sub-contracted to another legal entity. To the extent legally permissible, we may share with, or otherwise transfer your personal information to, the resulting legal entity.

Except as set out above, we will not disclose your personal information to any third party unless:

  • we have informed you about the disclosure when you submitted your information to us and you consented to the disclosure
  • the disclosure is required or permitted by law or by court order


We take reasonable steps to protect your personal information as you visit and use the site and to protect such information from loss, misuse, unauthorised access, disclosure, alteration or destruction. Unfortunately no data transmission can be guaranteed to be 100% secure. As a result we cannot warrant the security of any information you provide to us and you do so at your own risk.


Your personal information is stored on secure servers. Information collected from the use of the site, including personal information, may be stored on secure servers located outside the European Economic Area (“EEA”) in countries whose privacy laws are not as rigorous as those of the EEA. However, we always take steps to ensure the security of your data. By using the site, you consent to the transfer of your personal information to countries outside the EEA.

Your Rights

If you would like to access the personally identifiable information we have collected about you via the site, or if you would like to cancel, correct or update your information, you may:

  • email us at
  • contact us by post: Carlisle Eden Mind, 27 Spencer Street, Carlisle, CA1 1BE

To protect your privacy and security we will take reasonable steps to verify your identity before granting access or making any such cancellations, corrections or updates.

Changes to this Policy

We reserve the right to modify this policy at any time. Changes to this policy will be posted on this site. Your continued subscription to or use of the site constitutes your acceptance of the policy as revised. It is your responsibility to review the policy frequently. Please contact us at if you have any questions about this policy.

Copyright © Carlisle Eden Mind 2020. All rights reserved.
Company name: Carlisle Eden Mind
Limited Company No: 5689607
Registered office: 27 Spencer Street, Carlisle

Cookie Policy

First Party Cookies

First party cookies are cookies set by and can only be read by

Types of first-party cookies used on this website

First Party Session Cookies

First party session cookies are stored by temporarily during a browsing session, and are deleted when you close your browser. uses First Party Session Cookies.

First party cookies on this website are used to give a more seamless browsing experience, and to store details about a user if they log into the administration area of the Content Management System (CMS).

If you wish to disable these cookies, we recommend you do so by disabling them directly within your browser. Please see the link at the bottom of this page for instructions on how to do so.

Disabling these cookies may result in a slight degradation in the browsing experience of the site, and – in the case of registered administrators of the CMS – result in not being able to log in to the administration area.

First Party Persistent Cookies

First party persistent cookies are stored by a website for a fixed period (usually a year or longer) and are not deleted when the browser is closed. Persistent cookies are used where a website needs to remember your preferences, for example, for more than one browsing session, and automatically apply them the next time you visit the site. does not use first party persistent cookies.

Third-Party Cookies

Third-Party Cookies are set by organisations other than For example, we use a third-party analytics service (Google Analytics) which will set cookies to perform this service. They can be either session or persistent cookies.

This website may also contain content embedded from, for example, YouTube which can set it’s own (third party) cookies. See below for more information on Third-Party Cookies.


Web pages on the site may occasionally include embedded YouTube videos. Where this occurs, YouTube can drop standard, and flash-based, cookies to collect analytical information. If you wish to disable these cookies, we recommend you do so by disabling them directly within your browser. Please see the link at the bottom of this page for instructions on how to do so.


Google Analytics

This website uses Google Analytics to collect anonymous information about your site usage to help us improve services and better understand user requirements.

If you wish to disable these cookies, there are a couple of ways to do so:

  • By disabling them directly within your browser. Please see the link at the bottom of this page for instructions on how to do so.
  • By installing the Google opt-out browser add in. Please see the link at the bottom of this page for instructions on how to download this.

Disabling these cookies will have no impact on your user experience, and will only result in anonymous information about your site usage not being collected.

Google Maps and Google API

This website may use embedded Google Maps and the Google API to enhance site content. Google capture some information as you view a map on their servers, to remember options and preferences such as location, zoom level or type of map, but some analytical information is also transferred about usage.

If you wish to disable these cookies, we recommend you do so by disabling them directly within your browser. Please see the link at the bottom of this page for instructions on how to do so.

Disabling these cookies may result in embedded Google Maps not being displayed correctly (or at all) and not remembering preferences such as location, zoom level or type of map.

Facebook, Twitter, instagram and Google+ Social Sharing

When you use one of the social share buttons on the website, a cookie may be set by the service you have chosen to share content through.

Carlisle Eden Mind does not control the dissemination of these cookies. You should check the relevant third party website for more information about these cookies. Links are available at the foot of this page.

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