The Lighthouse

The Lighthouse by Carlisle Eden Mind is an evening crisis support service, based in Carlisle. It is a calm, safe and comfortable place for people in Carlisle and Eden, to visit when they are experiencing a mental health crisis, feeling unsafe or finding it hard to cope.

  • We offer a broad range of information, support and guidance to anyone experiencing mental ill-health.
  • We also offer support for anyone who may be concerned or supporting someone else who has mental ill-health.

This Crisis support service from Carlisle Eden Mind is here for you. If you feel in crisis and would like to visit The Lighthouse, you can ring and refer yourself on 0300 561 0000. We will ask you a few questions about how you’re feeling and what’s going on for you.

*Calls and texts charged at local rates and may vary dependent on your mobile phone contract.

If you’ve visited The Lighthouse before please call us first to request a further visit. We are based in Carlisle City Centre, close to both the central bus and train stations. Directions will be provided by staff when you call. 

If you or someone you know needs support, you can access The Lighthouse Cumbria in the following ways:

Call The Lighthouse on: 0300 561 0000
Text ‘Mind’ and your question to: 81066
Webchat at:

*Calls and texts charged at local rates and may vary dependent on your mobile phone contract.

You are welcome to visit The Lighthouse as often as feels useful to you, though we do stress that the lighthouse is a crisis support service that is designed to be here when things may seem at there worst.

Visits to the Lighthouse are by appointment only. 

We are open from 5 pm to 11 pm, every night of the year, including bank holidays when most other services are closed. 

For directions to the lighthouse visit our contact page.

Help support The Lighthouse by getting your lighthouse key ring here.